Privacy Policy myiwin88

This Privacy Policy document is a legal agreement between myiwin88 ("Company", "we", "our") and you ("User", "you") regarding the management of personal information in your use of the myiwin88 platform accessible at https://myiwin88.org. By registering or using myiwin88 services, you agree to the terms stated in this policy. Please read carefully before proceeding.

In operating the myiwin88 platform, we collect various categories of personal information to enable us to provide effective, secure and responsible services to every registered user.

Personal Identification Information:

• Full name as shown on official identification documents
• Identity card number (MyKad) or passport for age and identity verification purposes
• Date of birth to confirm the user meets the minimum age requirement of 21 years
• Current residential address

Contact Information:

• An active and valid email address
• Mobile phone number for two-factor authentication (2FA) and transaction notifications

Financial Information:

• e-wallet account details (Touch 'n Go eWallet, Boost) used for deposits and withdrawals
• Bank account information related to FPX and DuitNow transactions
• Deposit and withdrawal transaction history on the myiwin88 platform
• Crypto wallet details (wallet address) for USDT, BTC and ETH transactions

Technical Information:

• IP address of your device when accessing myiwin88
• Type and version of the internet browser used
• Access log data including dates, times and pages visited
• Device information such as operating system and screen resolution

myiwin88 collects your personal information through several transparent and controlled channels:

• Account Registration Process: When you register a new account, you are required to complete a registration form with accurate and complete personal information.
• Identity Verification (KYC): To meet international licensing requirements and prevent fraud, we may request supporting documents such as a copy of your MyKad or bank statement.
• Payment Transactions: When you make a deposit or withdrawal through the available methods, transaction details are recorded automatically in our system.
• Customer Support Interactions: Any communication with our 24/7 support team via live chat or email may be retained for training and service improvement purposes.
• Cookie and Tracking Technology: The myiwin88 website uses cookies and similar technologies to collect usage information and improve site performance.

The information collected is used exclusively for the following purposes. myiwin88 does not use your data outside the scope set out here:

• Processing account registration and verifying user identity in accordance with international licensing requirements
• Processing deposit and withdrawal transactions securely through supported payment methods
• Contacting you regarding account status, transaction activity and important service updates
• Providing efficient and responsive customer support in Malay and English
• Detecting and preventing fraud, money laundering and platform abuse
• Complying with legal obligations and the requirements of regulatory authorities
• Analysing usage patterns to improve platform functionality and security
• Sending promotional information and offers related to myiwin88 services (subject to your preferences)

myiwin88 takes a strict approach to sharing user information. In general, we do not sell, rent or trade your personal data to any third party for their own commercial purposes.

However, in certain limited situations, we may share your information with the following parties:

• Payment Service Providers: Information required to process financial transactions through Touch 'n Go eWallet, DuitNow, FPX, Boost and supported crypto networks.
• Game Software Providers: Limited technical data required to ensure games operate correctly and fairly for users.
• Regulatory Bodies and Law Enforcement: When required by law, court order or a valid request from a qualified authority.
• Anti-Fraud Services: To agencies that assist us in detecting and preventing fraudulent activity to protect the interests of all users.

The security of your personal data is a responsibility we take very seriously. myiwin88 implements multiple layers of technical and organisational protection to maintain the integrity of your information:

• Data encryption during transmission using the latest TLS (Transport Layer Security) protocol
• User passwords are stored in hashed form using a secure algorithm — we do not store passwords in plain text
• Two-factor authentication (2FA) to protect accounts from unauthorised access
• Continuous monitoring of our systems to detect suspicious activity or intrusion attempts
• Strict internal access controls — only authorised staff may access sensitive user data
• Regular security audits by qualified third parties

While we work hard to protect your data, no system can guarantee 100% absolute security on the internet. Should any security breach involving your data occur, we will notify you and the relevant authorities within the required timeframe.

The myiwin88 website uses cookies — small text files stored on your device — to improve user experience and to enable certain functions to operate correctly.

Types of Cookies Used:

• Essential Cookies: Required for basic platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use our website to help us improve the layout and content.
• Functional Cookies: Store your preferences such as preferred language and display settings for a more personalised experience.
• Analytics Cookies: Help us understand traffic patterns and platform usage in aggregate form without identifying individuals.

You can manage or delete cookies through your internet browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the myiwin88 platform.

As a myiwin88 user, you have certain rights regarding the personal information we hold about you. We respect these rights and will fulfil any valid request within a reasonable timeframe:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: If the information we hold is inaccurate or outdated, you may request that we correct it.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information from our records.
• Right to Object to Processing: You may object to us processing your data for direct marketing purposes.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

myiwin88 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. The criteria that determine the retention period include:

• Legal requirements that mandate the retention of financial records for a specific period under relevant legislation
• Resolution of any outstanding disputes or claims
• Compliance with obligations arising from the agreement between you and myiwin88
• Ongoing operational and security requirements of the platform

When your personal information is no longer needed, we will securely delete it or convert it into a format that cannot identify individuals (anonymisation) in accordance with established procedures.

The myiwin88 website may contain links to third-party websites or services in certain contexts. The myiwin88 Privacy Policy applies only to platforms and services operated directly by us.

myiwin88 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each website you visit before providing any personal information to them.

myiwin88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business needs.

Any material changes to this policy will be communicated to you via a prominent notice on the main page of the website or by email to the address you registered with. The "Last Updated" date at the top of this document will be updated each time changes are made.

Your continued use of the myiwin88 platform after those changes take effect will be considered as your acceptance of the updated terms. If you do not agree with the changes, you should stop using our services.

If you have any questions, concerns, or complaints regarding how myiwin88 handles your personal information, please contact us through the following channels:

• 24/7 live chat accessible directly from the myiwin88 platform — our support team is ready to assist in Bahasa Melayu and English
• Email: [email protected] — please state "Privacy Enquiry" in the subject line of your email

We are committed to taking every privacy-related enquiry seriously and responding within a reasonable timeframe. Your satisfaction and trust are myiwin88's priority.